Effective Communication Skills
Effective Communication Skills will teach you how to get your message across through effective communication. You will learn how to manage every conflict you encounter successfully.
This e-course is divided into 6 modules inclusive of exercises and assignments that will teach you the essence of effective communication and enable you to express yourself more clearly and confidently. Moreover, the modules are simple and going through this course will be smooth-sailing.
Introduction 4
Understanding The Communications Process – How Does Miscommunication Occur?
5* EXERCISE *
6The Communication Process
7Understanding information and reactions
10How Miscommunication Occurs
14* EXERCISE*
15How to Understand Someone’s View of the World
16* EXERCISE *
30How to Communicate With Different Types of People
31* EXERCISE *
34How To Be A Great Communicator And Build Up Rapport Effortlessly
39How to Make Smalltalk with People
44Giving and Receiving Feedback
49Principles of feedback
50